Teaching

Welcome, students and parents! On this page you can find an explanation of my teaching method, as well as my code of conduct and makeup lesson policy. To book your first lesson, contact the Long & McQuade Lessons Centre at London North.

Makeup Lesson Policy

Long & McQuade requires two weeks’ notice to cancel a lesson at no charge due to billing cycles.

I offer makeup lessons if given at least a couple days notice, subject to availability in my schedule. I try to be more flexible with that for the first few lessons while you adapt to the change in routine.

Contact the Lessons Centre to alert us of any absences. Email me afterwards to request a makeup lesson. Makeup lessons must be delivered within one month of the missed lesson.

I am unable to accommodate makeup lessons for same-day cancellations, even in case of illness, injury, or family emergencies. Why is that?

Current In-Store Hours

Sunday: 12-5

Tuesday: 12-9

Wednesday: 12-9

COMPLETE POLICY

1) Long and McQuade requires two weeks’ notice to cancel without charge. If you cancel within two weeks of the affected lesson, you can request a makeup lesson from me directly via email.

2) The onus is on the student/parent to reach out about a makeup lesson should you desire one. You should email me as soon as possible after cancelling the lesson so we can make arrangements and avoid miscommunication.

3) Makeup lessons in general are not guaranteed, but I will do my very best to provide them as long as I get at least a calendar day of notice for the cancellation.

4) I am unable to accommodate makeup lessons for same-day cancellations, even in case of illness, injury, or family emergencies.

5) Makeup lessons must be delivered within one month of the missed lesson.

6) There are no makeup lessons for makeup lessons.

7) If I ever cancel a lesson, you will receive a lesson credit on your account. Since you are not then charged for the lesson, no makeup is required.

Code of Conduct

My lessons are a space for students of all kinds to engage with music healthily and safely. I do not tolerate hate in any form, including but not limited to transphobia, homophobia, racism, ableism, ageism, misogyny, or misandry. I hold those standards firmly for myself and anyone I work with.

As a teacher, I will:

  • Prioritise the health of students, physically and mentally

  • Come prepared and on-time to each lesson

  • Make every effort to understand students’ needs and goals, and adapt my teaching to meet them

  • Provide clear, high-quality learning resources to students at minimal cost

  • Communicate absences or changes in scheduling with as much notice as possible

  • Refer to students as they would like to be referred to, especially in terms of chosen names, gender identity, pronouns, or changes thereof

  • Respect the privacy of students, understanding that the inherently personal nature of music can bring up a range of topics while engaging with it

Importantly, if information disclosed to me leads me to believe a student is in danger, or might hurt themselves or others, I am obligated to act upon and share this information as necessary.

As a student, I expect you to:

  • Prioritise your mental and physical health

  • Refer to me as Ruby, using she/her/hers pronouns

  • Come prepared and on-time for each lesson with your own well-functioning instrument and tuner, as well as any other tools like reeds, picks, or capos

  • Bring your written resources to every lesson, such as sheet music or lyric sheets

  • Communicate your needs and goals to the best of your ability

  • Actively engage in your learning by choosing material you want to work on and by practicing at home

  • Respect me, my boundaries, and my time. This extends to my lesson cancellation policy.

  • Contact me exclusively at oscarjabley@gmail.com

Lesson Ethos